Hello, I am having a issue with my garage door opener for some reason. I have a Hormann Supramatic operator E and the door lock circut doesn't work. When I open the door manually it works fine. The door will go up, down, stop at any point. This issue came up a while ago and the tech couldn't help me diagnose a problem with the door controller. I started having this issue 3 days ago and the door opener doesn't work at all. All it does is control the door as if the power is on but no door movement or door lock will work. I have checked all the wiring and there is nothing wrong with it. But the door will not open or close position it goes in and out the whole time. I have gone to my opener supplier a couple times to get it fixed but they can't figure it out. I have not lost my opener yet we have a key on it so I can't have them try to fix it but I really don't want to lose it. Is there any other ways anyone can help me out with this?I don't want to install another one if I can help it. I have all the accessories and it was working fine before I reinstalled the opener. I live in Puerto Rico so supply is not easy to get to.
I have a 4 door carport with 1 open and 3 closed. I can manually open and close them but cannot do so remotely, the my remote control doesn't work. If I press the button it seems to work but then I get no confirmation no light to inform me it worked. I have the remote completely unplugged, removed from the wall and then plugged back in. When this happens it works great. The unit is a Deutsche Electrotechnik KGT8010.Thanks for any help d2c66b5586