Then, you will be prompted to enter your username, account (member) number, email address and Social Security number. All fields are required to complete the password reset process. Once you submit the information, you will be prompted to choose if you would like your temporary password sent via email, text message or voice call, which will be good for 24 hours. You can use the temporary password to log in with your current username. Once logged in, you can create a new password for your account. Be sure to create a strong password that no one can guess, and do not share the password with others.
If you are missing pieces of information you need to verify your identity during the password reset process, such as your account number or Social Security number, please call our Member Contact Center. 2b1af7f3a8